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Petit Fours Patisserie & Café
Karen Lucas
By Sue LaPointe
  Karen Lucas Handcrafted pastries. A Parisian café. A quaint, covered patio. Although these may bring to mind a European vacation, there is no plane ticket required to experience them. Instead, a trip to Louisiana Avenue in the heart of historic Perrysburg reveals Petit Fours Patisserie & Café—the creation of area resident Karen Lucas.

Although Karen has had a life-long interest in food, her career path took her through many different experiences and jobs prior to her opening Petit Fours. In fact, Karen’s life seems to be coming full circle, as she is living out one of her life’s dreams by creating Petit Fours.

After receiving a degree in business with an emphasis in marketing at Ohio State University in 1975, Karen landed a job as one of the first female sales representatives with Libbey Owens Ford Company, based first in Memphis, then in New Orleans. Karen said during that time—the mid-1970s— a female sales representative, especially in the South, was a real novelty. Libbey Owens Ford (LOF) was one of Toledo’s Fortune 500 companies at that time and was in its glory days with many exciting products and a strong national sales presence. “Working for LOF was a wonderful experience. The people in the glass industry treated me very well. I learned a great deal about good management and sales practices as well as the importance of building and maintaining key relationships that have stayed with me my entire career. A real bonus was that I traveled a great deal and got to know great Southern cuisine first hand.” Karen still rates the food and pastries she experienced in New Orleans as some the best she’s ever had anywhere in the world.

It was a marriage to a local attorney that brought Karen back to the Toledo area. At that time, the country was in an economic recession and the glass industry was pretty hard hit, so Karen decided to actively explore the food and hospitability industry for career prospects. Home expert Martha Stewart had just come on the national scene and was doing things in a whole new way that really inspired many women, including Karen, to seriously think about creating food businesses. She was lucky to find three other inspired women who had just founded Lady Fingers. Karen was their first hire, and she cooked for their café and catering business for three years. “It was a wonderful time in my life; these women were so talented and I learned so much and had so much fun.” As much as Karen loved the creative outlet the work provided, however, it wasn’t something she could afford to do long term. The work combined long hours with low wages and no benefits provided. So Karen felt the need to look for a job that used her business skills and would provide her with a secure financial base for the future.

“I was invited to work for the United Way of Greater Toledo, which was the beginning of an exciting 20-year career in marketing and development for area non-profits,” recalls Karen. She spent almost a decade with the United Way as the vice president of resource and development, and was responsible for raising almost $14 million annually to support health and human service needs in the community. Then, Karen spent five years as part of the development staff at Bowling Green State University, with an emphasis on corporate and foundation relations. In 1998, The Toledo Museum of Art recruited Karen to head its development program and upcoming capital campaign. In three years, Karen helped the museum raise $60 million for new capital projects and at the same time doubled its annual contributions.

“But at the end of the museum’s campaign, I felt I had really done everything I wanted to do in the development field. I was very proud of what I had been able to achieve and had made friends with so many wonderful donors, volunteers and colleagues. However, I knew it was the right time in my life for a new challenge, and I spent a great deal of time thoughtfully considering what it was I wanted to do. I knew I didn’t want to wake up in 20 years and wish I had done something I was really passionate about but afraid to try.”

When Karen opened the doors to Petit Fours Patisserie & Café in March 2006, it was after three years of identifying what she truly wanted to do and how best to achieve that goal. As she shaped her ideas, Karen worked with a bakery consultant out of Boston who helped her develop a business plan. Karen traveled to both east and west coasts of the United States, as well as Europe, visiting more than 200 bakeries and small cafes, looking at their operations and product offerings. She signed up for a professional baking program, capped off with a week-long focused cake class at the prestigious Culinary Institute in Hyde Park, New York. At the same time, she leased a professional bakery space at the Oliver House complex in downtown Toledo, to try her hand at product development, production and sales to see if she felt she could develop a business and, more importantly, to see if she liked doing it.

Karen discovered that she liked the challenge of creating a viable small business that would provide the creative outlet desired. Focusing on menu items made from scratch with fresh seasonal ingredients, Petit Fours opened to four-star reviews. Featuring classic recipes with contemporary interpretations in its café and patisserie, menu items range from pastries to gourmet sandwiches to homemade soups to the ever-popular cupcake. Petit Fours is similar in feel and quality to the cafes and bakeries Karen visited in her travels. The ambiance is reminiscent of another world, with a beautifully designed interior and patio, combined with the aromas that take patrons right to a chic Parisian café. Petit Fours’ tag line sums it up: Chic. Simple. Delicious.

“People are so effusive with their comments and praise about the look we’ve created and the food and pastries we serve,” said Karen. “I am truly honored to receive this kind feedback. It certainly makes you feel you are on the right track. We have met so many wonderful people through the shop. We know almost everyone by name or face which makes it really enjoyable.”

According to Karen, the biggest challenge she faces with the café is the fact that it’s located in the Midwest, and the competition from big national franchises. “Realistically, here in the greater Toledo area we don’t have the density of population or sophistication to easily support this type of concept. People who happen by the café from New York, Washington, Chicago, Seattle and San Francisco are all over look, the food and the feel. They get it immediately. In fact Petit Fours, was recently the muse for two designers who graphically recreated the café for an Arts Commission project for the Huron Building in downtown Toledo. They titled the project Imagine This, stating that they envisioned having a shop just like Petit Fours in the empty space they were decorating.

“I think it’s a shame our society seems to value having everything taste and look the same, with none of it made from fresh local ingredients. I think it’s critically important that we begin to treasure and support our locally owned enterprises because they are what makes each community special and provides uniqueness, charm, flavor and character. Small business like mine will only exist to the extent that the local community values and supports it.” Karen hopes people will begin to consider enterprises like Petit Fours as community treasures and think twice before they spend their food dollars.

PETIT FOURS PATISSERIE & CAFE
Karen Lucas
219 Louisiana Avenue
Perrysburg, Ohio 43551
Phone: 419-872-8510
Website:
www.petitfourpastries.com

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