Recession
Proof Your Marketing
By
Dino Piccinini
The dreaded words to any business owner-Yes,
a recession is coming. It is something you
can ignore if you choose to, but if you
plan for it there are ways that small business
owners can not only survive but thrive in
a recession.
There are four major things to consider
as you recession-proof your Marketing Plan:
1. Anticipate the downturn now
Our nation maintains the greatest purchasing
power in the world. A recession will undoubtedly
influence consumer spending, but it certainly
will not eliminate it.
The job of business owners and marketers
is to anticipate the effects that a tightening
market will have and then consider adjustments
to (1) the products or services they provide,
(2) the manner of distribution used to deliver
their products or services, and (3) the
communication of their value.
In a nutshell, they must prepare a marketing
plan with contingencies for doing business
during a recession.
2. Adjust your product and service offerings
The first order of business is to examine
the products or services you sell. Are they
luxury items or staple goods? If they are
luxury items, don’t panic, there are
plenty of people who still eat caviar and
purchase diamonds even when the economy
is bad. However, you will most likely encounter
a lower density of luxury buyers. That is,
there will be fewer big spenders in a given
area. You may need to expand your geographic
reach.
On the flip side, if your products or services
are staple goods, don’t underestimate
the number of other factors that contribute
to your sales. Understand exactly why consumers
make the choice to buy your products. A
shift in retail locations to address the
elimination of seemingly unconnected luxury
goods might also result in a shift from
your staple goods by mere approximation.
3. Adjust your delivery
The next order of business is to consider
the manner in which you deliver your products
or goods. Oil prices keep rising. This puts
price pressure on delivered goods and causes
consumers to reconsider their driving habits.
Consider strategies that make your product
more easily obtained in times of increased
transportation costs. This could mean more
or less emphasis on Internet sales. It could
also mean an entirely different distribution
strategy. See the value from your customer’s
perspective given the expected change.
4. Adjust your messages
Finally, consider how you communicate your
value. The first two considerations were
internal. These do very little good if you
don’t successfully communicate with
your customers. Understanding their pain
and providing solutions to ease that pain
is very important. For customers unaffected
by the economic changes, reassure them that
their continued purchasing makes sense.
Others might need to be informed of other
options as they begin to reevaluate their
budgets and priorities.
If the nation dips into a recession, how
will your business change the way that it
markets? Will you be prepared to implement
a plan relevant to the new markets? Economic
forces dictate only to those that do not
anticipate their arrival. Businesses have
plenty of reasons to expect changes in the
very near future. So get ahead of the curve
and begin your preparation today!
Dino Piccinini is the owner of The PRstore
in Toledo (
www.prstore134.com),
the first full-service marketing and advertising
retail center created exclusively for the
promotional and communication needs of today’s
small business owner. Contact him at (419)
842-8580.